An AI power dialer that keeps reps talking and keeps you compliant

Two dialers, one system

The Power Dialer gives an individual rep a live campaign queue: load a list, start dialing, and work through connects without touching a phone keypad. Every call is recorded and transcribed automatically, so nothing depends on a rep's note-taking discipline at 4pm on a Friday.

The Team Dialer is where managers live. A supervisor conveyor view shows every active rep and call in real time, and the Supervisor Board tracks pacer ratio, abandon rate, and CRM-sync backlog: the three numbers that decide whether a predictive dialing operation is compliant or a liability. DND checking is built in before a number is ever dialed.

Live call coaching, on the call

ToolBocks ships with a Coach Playbook: a library of objection and buying-signal triggers that feeds reps the right response while the prospect is still talking. When a prospect says "we already have someone for that," the rep sees the counter on screen, not in next week's training session. The playbook starts with a built-in set of triggers and is fully extendable with your team's own language.

Provably fair for your reps

Every dialer team has the same argument: "the system feeds the good leads to someone else." ToolBocks ends it with a Fairness dashboard that transparently shows how connects and idle time are distributed across the team. Reps can see for themselves that the queue is even-handed, which means managers stop refereeing and start coaching.

Every call, on the record

Each call lands in a searchable Dialer Reports log with the recording, the transcript, and the outcome, filterable by disposition. In our own agency's last 90 days that's 1,928 logged calls with a clean dispositions breakdown a manager can read in one screen. It doubles as a coaching library: pull the calls that booked meetings, and play them for the team.

Why it exists

ToolBocks was born because calling 60 prospects manually took one of our reps an entire day. The dialer was built inside a working agency, tuned on real campaigns, and only then offered to other teams. If you want to see it, we'll show you the live system, not a video.